Privacy Policy ? Dosha Nivaran App

This Privacy Policy describes how Aja AstroTech Pvt Ltd ("Company", "we", "our", or "us") collects, uses, processes, stores, and protects personal information of users who access the Dosha Nivaran mobile application, website, and related services.

1. Introduction

Aja AstroTech Pvt Ltd operates the Dosha Nivaran platform which provides Vedic astrology analysis, spiritual guidance, and optional ritual services through qualified priests. We are committed to protecting user privacy and processing personal information in compliance with applicable laws including the Information Technology Act 2000 and related rules.

2. Information We Collect

Personal Information ? We may collect:

Full name

Email address (optional)

Mobile phone number

Date of birth

Time of birth

Place of birth

Gender

Location information

Account login credentials

Customer support communications

Technical Information

When you access the app or website we may automatically collect:

IP address

Device type and model

Operating system

Browser type

Device identifiers

App usage statistics

Log files and diagnostic data

Payment Information

Payments are processed through third-party payment gateway providers (e.g. Razorpay, Paytm, UPI). We do not store sensitive financial information such as card numbers, CVV, net banking credentials, or UPI PIN. Payment processing is handled by certified payment processors in accordance with industry security standards.

3. Purpose of Data Collection

We collect and use personal information for:

To generate astrology charts and reports

To perform dosha analysis

To provide remedy recommendations

To process purchases and transactions

To connect users with spiritual service providers

To provide customer support

To improve product performance

To detect fraud or misuse

To comply with legal obligations

4. Legal Basis for Processing

Personal data is processed based on:

User consent

Contractual necessity to provide services

Compliance with legal obligations

Legitimate business interests

5. Sharing of Information

We do not sell or rent user data. Information may be shared with: Payment Processors (for transactions); Service Providers (hosting, analytics, communication); Spiritual Service Providers (priests/ritual facilitators); Legal Authorities when required by law.

6. Data Security

We implement reasonable safeguards: secure HTTPS, access controls, secure hosting, encryption where applicable, monitoring and logging. No method of internet transmission or electronic storage is completely secure.

7. Cookies and Tracking

The platform may use cookies or similar technologies to improve experience, analyze traffic, personalize services, and maintain session authentication. Users may disable cookies via browser settings.

8. Data Retention

Personal data is retained only as long as necessary to provide services and comply with legal obligations. Data may be securely deleted or anonymized after the retention period.

9. User Rights

Users may request access to personal data, correction of inaccurate information, deletion where permitted by law, and withdrawal of consent. Requests may be submitted via the contact details below.

10. Children's Privacy

The services are intended for individuals above 18 years of age. We do not knowingly collect personal information from minors without parental consent.

11. Policy Updates

We may update this Privacy Policy periodically. Updated versions will be posted on our website.

12. Contact Information

Aja AstroTech Pvt Ltd Website: www.doshanivaran.in Email: support@doshanivaran.com